Privacy Polacy

Privacy Policy – Emotion Codex B.V.

Last updated: April 21, 2025

This Privacy Policy explains how Emotion Codex B.V., operating under license from Ve-Rah B.V., collects, uses, and protects your information. We value your privacy and process your data in accordance with the General Data Protection Regulation (GDPR) and other applicable international privacy laws.

1. Scope and Purpose

This Privacy Policy applies to data collected via our website https://emotioncodex.com, and related services. It applies to both online and offline interactions, including purchases, event registrations, and support requests.

2. Information We Collect

a) Information You Provide Directly:

• Name, email address, mailing and billing address
• Telephone number
• Payment details (masked)
• Responses to surveys, feedback, and testimonials
• Login credentials (hashed)
• Communication content when you contact us

b) Information Collected Automatically:

• IP address, browser, device, and system data
• Location (if enabled)
• Session data, clicks, and page views
• Cookies and analytics tools (see Cookie Policy)

c) Information from Third Parties:

• Social media (if connected)
• Payment processors
• Affiliate partners

3. How We Use Your Information

We use your data to:

• Deliver and improve our services
• Process transactions and fulfill orders
• Send updates, offers, and relevant communications
• Personalize content and user experience
• Respond to support requests and feedback
• Comply with legal obligations

4. Legal Basis for Processing

Under GDPR, our legal grounds include:

• Your consent
• Fulfillment of a contract
• Legal obligations
• Legitimate interest (e.g. improving our services)

5. Sharing and Disclosure

We do not sell your data. We may share your data with:

• Service providers (e.g. hosting, email, analytics, payments)
• Legal authorities (where required)
• Successors in case of a merger or acquisition All third parties are bound by data protection agreements.

6. Data Storage & Retention

We retain your data as long as needed for service delivery, legal obligations, and dispute resolution. You can request deletion anytime, subject to lawful limitations.

7. International Privacy Rights

Emotion Codex B.V. is based in the Netherlands and primarily subject to the GDPR. However, we respect privacy rights globally and aim to accommodate reasonable privacy requests from users in jurisdictions such as the United States, the United Kingdom, and Canada—even where local laws like the California Consumer Privacy Act (CCPA) do not formally apply to us.

8. Your Rights

If you are located in the EU or similar jurisdictions, you have the right to:

• Access your data
• Rectify inaccurate data
• Delete your data
• Object to processing
• Data portability
• Withdraw consent
• File a complaint with a data protection authority

To exercise your rights, contact:

9. Security

We implement organizational and technical measures to safeguard your information, including encryption, access restrictions, and staff training. However, no system is 100% secure.

10. Minors

Our services are not directed to children under 13. We do not knowingly collect data from minors without verifiable parental consent.

11. Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and advertising. See our [Cookie Policy] for more information.

12. Updates to This Policy

We may revise this policy from time to time. Major updates will be communicated via the website. Continued use of our services after updates constitutes acceptance.

13. Contact

If you have questions or requests related to this Privacy Policy, please contact:

Emotion Codex B.V.
Bredaseweg 185, 4871 LA Etten-Leur, The Netherlands
Email:
Website: https://emotioncodex.com